Welcome to Houston!

Signing Up to Be a Dasher?

We are currently accepting car dashers. Sign Up Here!

Office Hours and Locations

HOUSTON

Address:
2600 South Loop West, Suite 595B, Houston, TX 77054

Hours: 
Monday: 10:30 am to 4:45pm
Tuesday 10:30 am to 4:45pm
Wednesday: 10am to 2:45pm
Thursday: 10am to 2:45pm
Friday: 10am - 1:45pm

Please note that this location will be closed Friday November 17th.

ALL DOORDASH OFFICES WILL BE CLOSED THURSDAY NOVEMBER 23RD - SATURDAY NOVEMBER 25TH

THE WOODLANDS

Address:
5310 Research Forest Drive The Woodlands, Texas 77381

Hours:
Friday: 11am - 2pm

THE VILLAGES:

Address:
1414 Wirt Rd Houston, Texas 77055

Hours:
Saturdays: 11am - 3pm

Please note that the Villages office will only be open on 11/11, 12/2, and 12/16. Check back for 2018 dates soon!

Please check here prior to visiting the office as the hours are subject to change. If you are coming to purchase supplies, please bring a debit/credit card as we do not accept cash.

Dasher Information

DELIVERY PAY:

We will transition completely over to the New Dasher Pay Model on July 21, 2017. For more information regarding the New Dasher Pay Model, please visit our New Dasher Pay Model FAQs page.

We understand that change can be uncomfortable. Please reach out to us at doordash.com/help and we’d be happy to address your questions!

DASHER MINIMUM PAY GUARANTEES
For new areas DoorDash may guarantee a certain level of earnings during your dash if you meet particular requirements.

Current Minimums Programs: 

  • $10/hr all day in:
    • Friendswood
    • Conroe 
  • Minimums Requirements:
    To qualify for these minimums programs, you must do the following each dash: 

Accept 80% of delivery opportunities offered to you

DASHER PEAK PAY:
Beginning Tuesday, November 14, we will be replacing minimums with peak pay in Friendswood. Earn $2 extra per delivery during peak lunch (11am-2pm) and dinner peak (5-8pm).

To qualify, Dashers must accept 75% of all orders.

DASHER DEACTIVATION POLICY

Please see the Deactivation Policy here for more information. Dashers who fall below the listed threshold may be subject to deactivation.

  • Minimum Rating: 4.2

DoorDash Drive

With DoorDash Drive, restaurants needing to deliver larger or bulk orders can request a Dasher to their location directly.  These orders typically pay at a higher rate, are larger in size and sometimes longer in duration than the average 'marketplace' delivery.

If you are interested in becoming 'equipped' to receive DoorDash Drive orders, email us at AskTexas@doordash.com.

Requirements to qualify for DoorDash Drive:
To qualify for these minimums programs, you must do the following each dash: 

  • Complete 100 deliveries

For more information on DoorDash Drive, please see this page.

FAQ

What if I have an issue or run into a problem with an order while on a dash? 

Support is available both in the Dasher app during a dash as well as on the web at doordash.com/help. 

My app isn't working, what do I do? 

Please make sure you are on the latest version of the app, which can be found in the Google Play Store (Android) or at this link (iOS), restart your phone, and log back in.  If you are still having issues, please visit doordash.com/help to submit a support request, and file the issue on the Texas Dasher Bug Report Form

Do I have to wear my DoorDash t-shirt or use any DoorDash supplies?

While we do not require you to wear your red DoorDash shirt or use a hot bag/blanket, certain restaurants do require it and may not release the order to you if you do not.  This will typically be indicated in the instructions for each order, if applicable.