We start operations on February 21st, so our first schedule slots will be released on February 15th, 2018.


Dasher Pay

Click here for an explanation of how pay works on the DoorDash platform.

Starting Points

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Dashers sign up to dash in a specific starting point. Sometimes, dashers may be moved to neighboring starting points if additional dashers are needed there. As of February 2018, there are 4 starting points: South Durham, Cary, North Raleigh, and Raleigh

Within a starting point we have set up various hotspots. Hotspots are located on where DoorDash expects orders to be placed. Dashers are more likely to receive an order if they are closer to the restaurant from which a customer orders. The app will direct you to the closest hotspot between orders.

To the right, you can see where these starting points are.

Market Operating Hours

  • 7 days a week, 9:30AM - 10:30PM

Scheduling

Slots to dash are released each day at 9:00am, 6 days in advance. We start operations on February 21st, so our first schedule slots will be released on February 15th, 2018.

EX: On Monday, the following Sunday's slots will be released. On Tuesday, the following Monday's slots will be released, and so on.

Referrals

Know someone who could be a great dasher? Dashers earn $50 for every dasher referred, so send in-app invites to your friends and have them apply! Your friend will also receive $25. Bonuses are paid out after the referred dasher completes 50 deliveries within the first 30 days.

Dasher Deactivations

Please see the Deactivation Policy here for more information. Dashers who fall below the listed thresholds may be subject to deactivation.

Minimum Rating: 4.3

Minimum Completion Rate: 80%

FAQ

What if I have an issue or run into a problem with an order while on a dash? 

Support is available both in the Dasher app during a Dash.

My app isn't working, what do I do? 

Please make sure you are on the latest version of the app, which can be found in the Google Play Store (Android) or at this link (iOS), restart your phone, and log back in.  If you are still having issues, please visit https://doordash.com/help to submit a support request.

See Additional Materials Below for:

  • "What's a Dash Like?"
  • Payments and Other Tips"
  • "Scheduling a Dash"

Signing Up to Be a Dasher?

We are currently accepting Dashers with cars. Sign up here!

How to get Started

We have four options to get started in Raleigh.

Welcome Kit Mailed to your home

Choose the drop-ship option at the end of your application and we will mail your welcome kit to your home. Pending a background check, the kit will take ~5-10 days to arrive. Once you receive the kit, make sure to enter your red card and follow all instructions to start dashing! 


Additional Materials

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