What is the Dasher Pay Model?

Over the years, we’ve heard a lot of feedback from Dashers about pay. We know it doesn’t always feel fair to earn the same for farther or more difficult deliveries as you would for closer, easier ones.

After extensive testing and in response to your feedback, we’re rolled out a pay model that intends to make every delivery worth doing. With this pay model, you'll now know the guaranteed amount of money you'll earn for completing a delivery before you accept or reject it. This means you’re in control of how much you make.

Delivery pay is now calculated as $1 + pay boost + 100% of tip. The pay boost amount will vary based on a variety of factors, including our best estimate for the complexity of the order. In determining complexity, we consider many factors such as expected driving distance, traffic, parking, anticipated wait time at the store, size of order, and whether you have to place the order. Through our tests, we found that most Dashers will earn more money on average with this new model.   

Will the amount of money I make change with this Dasher Pay model?

Because delivery pay now accounts estimated effort, more complex deliveries such as longer distance deliveries and orders you have to place yourself will now earn you more money.

Will I still get tips?

Yes, 100% of tips from the customer still go to you.

How is the pay for each delivery decided?

The total amount of delivery pay you'll receive for each delivery is calculated based on a variety of factors including (but not limited to) expected driving distance, traffic, parking, anticipated wait time at the store, size of order, and whether you have to place the order.  We are constantly analyzing and updating our data to have better and better estimates of the complexity of each order.

How will the system work with guaranteed pay and other incentives?

All other incentives will continue to operate as before. For example, if we guaranteed an extra dollar amount per delivery, you’ll get that dollar amount in addition to the guaranteed amount from the acceptance screen. Any busy pay is also added on top of the guaranteed amount.