Welcome to DoorDash Charlotte

We Are Not Currently Accepting New Dasher Applications At This Time

Important Links:

Support: www.doordash.com/help

Optional Gear: www.doordashstore.com

iPhone App: www.doordash.com/dasher/app

Drop Ship Orientation Slides: https://dasherhelp.doordash.com/welcome-kit/

For Dashers Who Chose Drop Ship

If you have chosen drop ship when signing up, click on the following link to get additional information: https://dasherhelp.doordash.com/welcome-kit/

For Current Dashers

Office Hours

  • Monday: 12:00PM - 5:00PM
  • Tuesday: 12:00PM - 4:00PM
  • Wednesday: 12:00PM - 5:00PM
  • Thursday: 12:00PM - 4:00PM
  • Friday: 12:00PM - 4:00PM
  • Saturday: Closed
  • Sunday: Closed

Office Location

Address: Atherton Lofts | 2108 South Blvd. Suite 106 Charlotte, NC 28203  GPS is not reliable for getting to this address. Please see detailed instructions below.

TO GET INTO THE OFFICE:

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Address: Atherton Lofts | 2108 South Blvd. Suite 106 Charlotte, NC 28203

Our building is on South Blvd, directly behind the new parking deck that is being built on South Blvd. Take the road that goes between Publix and the new parking deck, and at the stop sign take a right towards our parking lot in the back. You should be parked by the light rail. You will then need to walk back towards the front of the building, as if you are walking towards the parking deck. Once you have reached the walk way between our building and the parking deck, turn left and we are in Unit 106 towards the end of the building.


Dasher Pay

DoorDash orders:

Delivery pay is calculated as $1 + 100% of tip + pay boost. The pay boost amount will vary based on a variety of factors including the complexity of the order, distance to the restaurant, and orders you place yourself. For more information regarding the Dasher Pay Model, please visit our Dasher Pay Model FAQs page.

DoorDash Drive orders:

$4 per delivery and 100% of tip paid to DoorDash by the customer or merchant*

*DoorDash Drive orders are traditionally larger and may require more time to complete (find out more details on DoorDash Drive here). Because of this, each DoorDash Drive order will have a guaranteed minimum earning based on the order value. If the $4 + tip are less than the guaranteed minimum earning, DoorDash will pay extra to make up the difference. Here are two examples:

  • Ex 1: $15 guaranteed minimum earning on an order. I am given a $20 tip; DoorDash still pays the $4 per delivery rate. I make $24 on this order.
  • Ex 2: $20 guaranteed minimum earning on an order. I am given no tip; DoorDash pays the $4 per delivery rate, plus an additional $16 shown as โ€œExtra pay.โ€ I make $20 on this order.

DoorDash Drive guaranteed minimum earning:

  • $10 guaranteed minimum earning per delivery under $150 estimated value
  • $15 guaranteed minimum earning per delivery between $150 and $300 estimated value
  • $20 guaranteed minimum earning per delivery between $300 and $500 estimated value
  • $25 guaranteed minimum earning per delivery over $500 estimated value

DoorDash Drive Tip Policy:

Customers will now only tip in advance, rather than upon delivery. Youโ€™ll still get 100% of tips received by DoorDash from the merchant or the customer, but you will no longer need to present a paper receipt to your customer. Because tipping will now only be done in advance, we will no longer accept tips provided after the delivery via paper receipt.

**PLEASE NOTE - SOME STORES HAVE INDIVIDUAL DASHER PAY THAT MAY NOT BE THE SAME AS THE PAY BUCKETS ABOVE**

For more information on DoorDash Drive, please see this page.
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Dasher Deactivations

Please see the Deactivation Policy here for more information. Dashers who fall below the listed thresholds may be subject to deactivation.

Minimum Rating: 4.5

Minimum Completion Rate: 80%

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