Welcome to Dallas!
Signing Up to Be a Dasher?
We are accepting dasher sign ups for the following modes of transportation: car.
Please bring your I.D.* to complete your background check, as well as a Credit/Debit Card** to purchase supplies.
*We do not accept Provisional Licenses or Permits
**We do not accept cash
Office Hours and Location
Address: 4839A Keller Springs, Addison, TX 75001
Please ensure that you go to the door marked 4839A. Please do not go to 4839.
The Dallas office is typically open Monday - Friday; please see below for our normal office hours, as well as any special hours or closings.
Monday - Friday: 9 am - 2 pm
CLOSED July 4th for Independence Day
We will transition completely over to the New Dasher Pay Model on July 21, 2017. For more information regarding the New Dasher Pay Model, please visit our New Dasher Pay Model FAQs page.
We understand that change can be uncomfortable. Please reach out to us at doordash.com/help and we’d be happy to address your questions!
DASHER DEACTIVATION POLICY:
Please see the Deactivation Policy here for more information. Dashers who fall below the listed threshold may be subject to deactivation.
- Minimum Rating: 4.4
- Completion Rating: 80%
With DoorDash Drive, restaurants needing to deliver larger or bulk orders can request a Dasher to their location directly. These orders typically pay at a higher rate, are larger in size and sometimes longer in duration than the average 'marketplace' delivery.
If you are interested in becoming 'equipped' to receive DoorDash Drive orders, please visit your local office after completing 100 deliveries.
To qualify for DoorDash Drive you must complete 100 deliveries.
For more information on DoorDash Drive, please see this page.
What if I have an issue or run into a problem with an order while on a dash?
Support is available both in the Dasher app during a dash as well as on the web at doordash.com/help.
My app isn't working, what do I do?
Please make sure you are on the latest version of the app, which can be found in the Google Play Store (Android) or at this link (iOS), restart your phone, and log back in.
Do I have to wear my DoorDash t-shirt or use any DoorDash supplies?
While we do not require you to wear your red DoorDash shirt or use a hot bag/blanket, certain restaurants do require it and may not release the order to you if you do not. This will typically be indicated in the instructions for each order, if applicable.
How can I stay up to date on DoorDash information in Dallas?
We frequently communicate news and updates by text message and in-app announcements.