In order to ensure standards of food safety, merchants may require all Dashers to have an insulated hot bag during their deliveries. You may use any hot bag of your choice.  To get a DoorDash hot bag, please visit your local office or purchase one online at

Pick up

Do not open food containers or tamper with the order in any way.

Keep it fresh. Wrap the food in your foil blanket, then place it in your hot bag and zip your hot bag closed. Keeping the food hot will ensure food stays safe in transport.


Secure the food. Customers appreciate the food arriving just like it would at the restaurant. Lay the food flat, and secure your hot bag in your vehicle before you drive to the customer.


Hot bags last longer and can help with customer ratings when they are clean. Here are few tips for hot bag care from top Dashers.

  1. Wipe your hot bag with a recommended household cleaner for kitchens.

  2. Use a clean towel or paper towels with water to wipe off the cleaner residue.

  3. Use a new clean towel or paper towels to dry the hot bag.

If you have questions about hot bag usage or would like a new DoorDash hot bag, select your market here for details on visiting your local office, or order one online at