Welcome to Sunny Los Angeles!
Signing Up to Be a Dasher?
We are accepting dasher sign ups for the following modes of transportation: car, scooter, motorcycle, and bicycle*!
*Bicycle deliveries are currently only available in Downtown Los Angeles and Westwood! Stay tuned for additional launch locations! :)
Office Hours and Location
Los Angeles Office: 1012 S Robertson Blvd, Suite A, Los Angeles, CA 90035
Hours of Operation: Monday - Friday : Orientations are by appointment-only, please refer to your personal online application to view available times.
Office Support Hours: Monday - Friday: 2:00PM - 4:00 PM
Drive Onboarding Hours: Monday - Friday: 2:00PM - 3:00 PM
LA Valley Office: 19737 Ventura Blvd #202, Woodland Hills, CA, 91364
Hours of Operation: Monday - Friday: Orientations are by appointment-only, please refer to your personal online application to view available times.
Office Support Hours: Monday - Friday: 12:45 PM - 2:00 PM
Drive Onboarding Hours: Monday - Friday: 12:45 PM - 2:00 PM'
DoorDash Drive Orders
A guaranteed minimum is displayed upfront for every Drive order. You will earn base pay + 100% of tips received by DoorDash from the merchant or the customer. If the base pay + tip is less than the guaranteed minimum offered, you will receive the guaranteed minimum amount. If the base pay + tip is greater than the guaranteed minimum, you will receive base pay + tip.
We are excited to announce upcoming extra pay and changes to make Drive earnings more fair for different types of deliveries.
Drive On-Time Extra Pay
As long as you arrive in the delivery window - from 20 minutes early to on time - you may be eligible to receive these extra earnings. You’ll see this on the preassign, accept, and earnings pages.
Toll Earnings
If the suggested route crosses a toll boundary, you will receive additional earnings. Note that the amount of this additional earning is determined by market and is based on average toll rates; it is not specifically tied to the toll that you pay on a given delivery. The estimated fare will be automatically added to the base pay for eligible deliveries.
Long Distance Earnings
You will now receive additional earnings for deliveries that span longer than average distances. While average mileage and qualifying deliveries will vary by market, this should make earnings for long distance deliveries more fair and consistent. You will have all of the information about the delivery earnings and whether a delivery qualifies for additional long distance earnings before you accept it. If a delivery opportunity does not state up front that it qualifies for additional long distance earnings, it does not qualify.
Advanced Tipping
Customers will now only tip in advance, rather than upon delivery. You’ll still get 100% of tips received by DoorDash from the merchant or the customer, but you will no longer need to present a paper receipt to your customer. Because tipping will now only be done in advance, we will no longer accept tips provided after the delivery via paper receipt.
We’re always exploring ways to improve the Dasher experience, and look forward to your feedback.
Alcohol Delivery
Merchants can now deliver alcohol through DoorDash in the Orange County market! Please take a few moments to look through the alcohol delivery page to make sure you fully understand the process.
At times, you may get orders containing alcoholic beverages. The following information is intended to help you lawfully deliver alcohol. Please note that you could be held liable if you deliver alcohol to a minor or someone who is visibly intoxicated, so it's important that you follow this process fully to protect yourself and the customer.
I. AGE AND ID VERIFICATION
When an order contains alcohol, the law requires you to verify the age of the customer before you hand over the alcohol. You can only deliver alcohol if the customer is 21 years of age or older.
To verify age, ask the customer to see a valid ID. Check every customer’s ID every time, even if the customer clearly appears to be over 21. A valid ID must include a photograph and date of birth. For example, acceptable forms of ID may include:
A valid driver's license issued by federal, state, county, or municipal government.
A valid passport.
An identification card issued by the Armed Forces of the United States that contains the name, date of birth, description, and picture of the person.
Next, make sure the ID is not invalid or fake:
Check the expiration date. Do not accept an ID that is expired.
Ask to remove the ID from the wallet.
Compare the customer at the door to the photo in the ID. Examine facial features: are the height, eye shape, ear and nose shape or placement similar? Ignore weight, hair and makeup as these may change.
Feel the edges of the ID - a legitimate ID will have smooth, uniform edges. A fake ID may have rougher edges and perhaps may be coming apart.
Look for glue lines or bumpy or uneven surfaces. A real ID’s surface should be consistent.
II. CHECK FOR INTOXICATION
Do not deliver alcohol if the customer is visibly intoxicated. The dictionary defines intoxication as the condition of being drunk.
Here are some steps to help determine if a person is intoxicated.
Physical Signs of Intoxication
Look for glassy or bloodshot eyes. Also look for droopy eyes or if someone clearly has difficulty keeping their eyes open.
Notice how the person smells. If you notice that the person’s breath or clothes smell of alcohol, this may be an effective tell-tale sign of intoxication.
Watch for impaired motor function. Intoxicated people can’t perform normal tasks in the same way they would if they were sober. If someone is having trouble walking in a straight line or is fumbling with objects, this may be a sign that they are intoxicated.
Signs of Behavioral Intoxication
Look for a person’s inhibitions becoming lowered. Some people who are visibly intoxicated exhibit louder behavior than usual or may make inappropriate comments.
Watch out for a person that is slurring their speech.
Notice if someone is speaking slower or faster than usual.
III. RESTRICTED LOCATIONS
Do NOT, under any circumstances, deliver alcohol to the following locations:
Public or private school (K-12) (e.g. an elementary school);
College campus (e.g. a frat house);
Prison, reformatory, veterans’ home, or state capitol grounds;
Locker or similar package storage service (e.g. a storage facility); or
Business that sells alcohol (e.g. liquor store).
IV. JUDGMENT
Lastly, use your judgment. If you have any doubts about the ID, the customer, or encounter a situation in which it does not seem reasonable to deliver alcohol (e.g. there is a party with minors present), do not complete delivery and contact support.