Overview

Before you start Dashing and doing deliveries, you'll need an iOS or Android smartphone.

  1. Download the Dasher App and sign in.

  2. Below, read Best Practices and watch four short videos (less than 90 seconds each).

  3. Afterwards, the DoorDash employee will help you complete orientation by using Dash Now or Scheduling your First Dash.

  4. Your First Dash should be easy, profitable, and quick (extremely quick if you Dash Now)!

  5. Head towards hot spots to get orders, and check your app often for orders by refreshing your app.

  6. When you receive your First Order, clicking accept will start your red card and allow you to start earning $$$!

  7. Need help on a live delivery? We’re here to help in two ways:

    • Chat with DoorDash Support team by clicking the ? or HELP button on the top right corner your app anytime you have a live order.

    • If you Dash Now for your First Dash, we are usually waiting in the office to help you any step of the way so that crucial First Order is a success!

  8. Completing your delivery verifies that your account and red card are activated, your Dasher App is functioning, and that you are officially making money Dashing!

  9. Then, you can head back to busy areas, accept as many orders as you wish, and make as much as possible!

  10. After your successful First Dash is the time to add your Bank Information to the Dasher App so you can get paid. Happy Dashing!

Best Practices

Read some of the helpful tips other Dashers have shared with us:

  • Bring your hot bag! – Hot bags keep food safe & fresh. Some merchants may refuse to give Dashers orders without seeing their hot bags - so remember to have it with you every time.

  • Hang out in busy areas – To make the best use of your time, start your dash in a busy area with lots of restaurants nearby and head back once you finish your last delivery. This will help you get matched with more orders quickly.

  • Dash at peak meal times – Lunch (11 AM - 2 PM) and Dinner (5 PM - 9 PM) are the busiest times. Dashing at these times increases your chances of getting more orders and earning more each time you dash!

  • Keep customers informed – Texting or calling customers can help you get 5-star customer ratings, even if you're running late. Remember, not all customers use a mobile phone, so don't be afraid to give them a call and leave a voicemail.

  • Double check all items during pickup – It's never fun to be stuck with a redelivery or with a poor customer rating. Count each item to ensure that what the customer ordered is what is in the bag, and ask the restaurant to double check the food for you if you're missing items.

Easily Schedule a Dash

Easily DASH NOW WITHOUT SCHEDULING

TYPICAL ORDER FROM DASHER’S PERSPECTIVE

Typical Order on the Dasher App