Welcome to San Antonio!

Signing Up to Be a Dasher? We are accepting Dasher sign ups for the following modes of transportation: Car.  Sign Up to Dash here!

Orienatation Office Information

ADDRESS

  • Please bring a debit/credit card if you would like to purchase gear
  • Please bring your ID

11103 San Pedro Ave, Suite 103, San Antonio, TX 78216
Street Closure Update: With San Pedro being closed,  please access the building by taking Silver Sands Rd to reach the parking lot and side of 11103 San Pedro


OFFICE HOURS:
Monday - Friday: 9am-2pm

SPECIAL HOURS:
none at this time


Dasher Information

DELIVERY PAY:

For more information regarding the Dasher Pay Model, please visit our New Dasher Pay Model FAQs page.

Please reach out to us at doordash.com/help and we’d be happy to address your questions!

DASHER DEACTIVATION POLICY

Please see the Deactivation Policy here for more information. Dashers who fall below the listed threshold may be subject to deactivation.

  • Minimum Rating: 4.5
  • Completion Rating: 80%

DoorDash Drive

With DoorDash Drive, restaurants needing to deliver larger or bulk orders can request a Dasher to their location directly.  These orders typically pay at a higher rate, are larger in size and sometimes longer in duration than the average 'marketplace' delivery.

If you are interested in becoming 'equipped' to receive DoorDash Drive orders, please visit your local office after completing 100 deliveries. 

To qualify for DoorDash Drive you must complete 100 deliveries.

For more information on DoorDash Drive, please see this page.

FAQ

What if I have an issue or run into a problem with an order while on a dash? 

Support is available both in the Dasher app during a dash as well as on the web at doordash.com/help. 

My app isn't working, what do I do? 

Please make sure you are on the latest version of the app, which can be found in the Google Play Store (Android) or at this link (iOS), restart your phone, and log back in.  

Do I have to wear my DoorDash t-shirt or use any DoorDash supplies?

While we do not require you to wear your red DoorDash shirt or use a hot bag/blanket, certain restaurants do require it and may not release the order to you if you do not.  This will typically be indicated in the instructions for each order, if applicable.  

How can I stay up to date on DoorDash information in San Antonio?

We frequently communicate news and updates by text message and in-app announcements.  

Additional Materials

See below for your reference. Tap on the image to go to the next slide!

Important Location information. *Please Read* prior to coming by the office:

  • This location does scheduled orientations. Please show up on time for your appointment. If you are late or show up outside of your scheduled time, we will try to accommodate you, but cannot guarantee this, as space and time are limited, and you may be asked to reschedule
  • Waiting room space is limited. For this reason, we ask that you not bring along family or friends, and do not loiter before or after your appointment. 
  • Please bring your phone and driver's license with you. For your convenience, make sure you have the Dasher app downloaded before you come to the office: http://dasherhelp.doordash.com/download-app