Effective: January 10, 2019


Welcome to the online community of DoorDash Inc. (“DoorDash”, “we” or “us”) fans, customers and inquirers. We want to build a community where everyone can engage in meaningful dialogue with one another. Our goal is to post relevant, interesting content and we welcome your comments and suggestions. Creating a welcoming community is important to us. We want all members of DoorDash pages and feeds to be able to express their opinions freely and feel comfortable entering into informed debate and discussion. If you post to this page or feed, or otherwise respond or comment on a post, you are agreeing to abide by these Social Media Community Guidelines.

There are certain topics we won’t be able or willing to talk about here, and some of your discussions may need to be redirected or curtailed for the same reason.  By way of example, we ask that you refrain from posting comments that:

  • Contain comments, links, content, images or videos that are obscene, sexuality explicit, profane, vulgar, or hateful in nature and/or promote racism, sexism, hatred or harm against any person, organization or company.

  • Contain comments that threaten any person, organization or company.

  • Contain comments that defame, harass, or abuse any person.

  • Contain successive off-topic posts by a single user.

  • Contain or constitute spam.

  • Contain comments, links, images or video that encourage illegal activity.

  • Contain any materials that infringe upon the rights of any third party.

  • Contain confidential or proprietary information of any person, organization or company.

  • Contain false or misleading comments or claims about DoorDash or its competitors.

  • Contain software viruses, Trojan horses, worms, time bombs, or any other computer code or files or disabling mechanisms that are designed to disrupt, damage, or limit the functioning of any software, hardware, telecommunications equipment, or that interfere with our operation.

Community members are responsible for their comments or posts. The opinions, statements, and viewpoints expressed by community members do not necessarily reflect the opinions of DoorDash. As such, DoorDash does not endorse and is not responsible for any user comments. By posting, you are promising us that your post complies with these guidelines and doesn’t contain any of the restricted content listed above.  Please note, however, that we may remove any post that we believe does not so comply.


DoorDash’s social media page(s) or feed(s) will occasionally link to user or third-party content to share the most up-to-date information with the community. Following these links may take you to materials or content that does not necessarily reflect the views of DoorDash and was not originated by DoorDash. Content that makes up these sites and articles is not the responsibility of DoorDash and does not necessarily represent the opinions, beliefs or endorsement of the company. DoorDash disclaims all liability concerning the accuracy and reliability of any such content.


By posting any content to an DoorDash social media page(s) or feed(s) including, without limitation, any photographs, comments, stories or other submissions (collectively, “Submissions”) you give DoorDash, free of cost, a nonexclusive license to use such Submissions in whole or in part, on a worldwide basis, and to incorporate it into other works, in any form, media or technology now known or later developed including without limitation, on any of DoorDash’s social media page(s) or feed(s) for any legal use including without limitation, for promotional and marketing of DoorDash, and its products and/or services. By posting a Submission, you represent and warrant that you have all appropriate rights to post such Submission and that DoorDash’s use thereof will not violate the rights of any third party, including, but not limited to, copyright, trademark rights, and rights of privacy or publicity.


Materials may be made available through DoorDash’s page(s) or (s) by third parties not within DoorDash’s control. DoorDash is under no obligation to, and does not, scan content used in connection with its page(s) or feed(s) for the inclusion of illegal or impermissible content. However, DoorDash respects the copyright interests of others. It is DoorDash’s policy not to permit materials known by it to infringe another party’s copyright to remain on its page(s) or feed(s).

If you believe any materials on DoorDash’s social page(s) or feed(s) infringe a copyright, you should feel free to reach out to the platform, and to provide DoorDash with written notice that at a minimum contains:

  1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;

  2. a description of the copyrighted work that you claim has been infringed;

  3. a description of the location on the social page(s) or feed(s) of the material that you claim is infringing;

  4. your address, telephone number and e-mail address;

  5. a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and

  6. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Contact information for the DoorDash’s Copyright Agent for notice of claims of copyright infringement is as follows: General Counsel, Door Dash, Inc., 901 Market St, 6th Floor, San Francisco, CA 94103.

It is DoorDash’s policy to terminate relationships regarding content with third parties who repeatedly infringe the copyrights of others.


DoorDash does not accept any unsolicited ideas from outside the company including without limitation suggestions about advertising, promotion or merchandising of our products, additions to our product lines, services, or changes in methods of doing business. We may already be working on or may in the future work on a similar idea. This policy eliminates concerns about ownership of such ideas. If, notwithstanding this policy, you submit an unsolicited idea to a DoorDash social media page or feed, you understand and acknowledge that such idea is not submitted in confidence and DoorDash assumes no obligation, expressed or implied, by considering it.


Please note that DoorDash social media page(s) or feed(s) are not intended as a place for receiving consumer complaints. If you have any questions about any DoorDash product or service, you can reach us at www.doordash.com/help.

These Guidelines are subject to revision by DoorDash and may be modified from time to time.