Thank you for signing up for your Activation Kit.

Thank you for submitting your information. We are processing your order and, pending a background check, will have it shipped out via USPS Priority Mail within 1-2 business days.

If you are a Dasher who lives in the US - you should expect arrival within 3-5 business days. If you are a Dasher who lives in Canada - you should expect arrival in approximately 7 business days. Note that we are currently experiencing a minor shipping delay. Your Kit may be delayed 5-7 business days. We are doing everything we can to expedite these shipments!

Thank you for your patience, and there's no need to come into an office while waiting for your kit.

The Dasher Store

Need to replace your Dasher gear, grab a hoodie for winter, or pocket an extra Red Card? Feel free to head to https://doordashstore.com/ and purchase your gear today!

Dasher Pay

Click here for an explanation of how pay works on the DoorDash platform.

Referrals

Know someone who could be a great Dasher? Dashers may earn for every new Dasher referred, so send in-app invites to your friends and have them apply! You and your friend will receive extra payouts for the referral. Bonuses are paid out after the referred Dasher completes a certain number of deliveries within a given amount of days. See your Dasher app for the full details on the payment amounts and delivery thresholds in your area!

FAQ

What if I have an issue or run into a problem with an order while on a dash? 

Support is available both in the Dasher app during a Dash or at https://doordash.com/help when not on a Dash.

My app isn't working, what do I do? 

Please make sure you are on the latest version of the app, which can be found in the Google Play Store (Android) or at this link (iOS), restart your phone, and log back in.  If you are still having issues, please visit https://doordash.com/help to submit a support request.

See Additional Materials Below for:

  • "What's a Dash Like?"
  • Payments and Other Tips"
  • "Scheduling a Dash"

Additional Materials

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