30 or 30 Promotion Terms - Melbourne

Promotion available between 10:00 AM  - 10:00 PM AEST during the period of September 4, 2019 to September 18, 2019, and only within Melbourne city limits.  Available only from eligible participating merchant locations, as displayed in the '30 or 30 Carousel' when you log in.  Offer not available during events outside the control of DoorDash which may impact the ability of Dashers to safely deliver the order within 30 minutes (for example, inclement weather, road closures).

Dashers will use reasonable efforts to ensure that your order is delivered within thirty minutes (with the time starting from when the customer’s order is processed, as set out in the DoorDash confirmation email, and time of delivery as determined by DoorDash’s systems).  Delivery will be deemed to have been completed at the delivery location’s first entry point (for example, security desk, reception, etc.).

If an eligible order is not delivered within thirty minutes, you will receive via email a click-to-apply voucher code within 5-7 business days of the order, redeemable through doordash.com for the lesser of the order value (exclusive of tax) or $30.  No more than $90 in total voucher value will be issued to any individual customer during the promotion. The voucher code is valid for one use only and will be valid for 7 days from issuance. Voucher is not transferable or redeemable for cash. DoorDash may refuse to issue or honour vouchers where it reasonably suspects that the customer has acted in a fraudulent manner.

Terms of the promotion are subject to change without notice.  Please direct all questions to melbourne30@doordash.com.